First Aid Guide

What to do in the first five minutes

In an emergency, call first

Save these to your phone now — in a real emergency you will not have time to search. 112 works on almost any mobile network worldwide; 911 in the US/Canada and 999 across the UK, Kenya and the Commonwealth. Numbers and response times differ by country: verify what works where you are, and add your nearest hospital and a driver you trust.

This guide is for the first minutes while help is coming. It follows mainstream first-aid guidance, but it is not a substitute for a certified first-aid course — take one with your local Red Cross, St John Ambulance or another certified provider. This page is a single static file: once it has loaded it works offline, so bookmark it on your phone today.

  1. Check for danger — make sure it is safe for you to approach.
  2. Check response: tap the shoulders firmly and shout "Are you okay?"
  3. Shout for help. Send someone to call 112 / 911 / 999 and to find a defibrillator (AED). Alone? Call first yourself, on speaker.
  4. Open the airway: tilt the head back, lift the chin. Look, listen and feel for normal breathing — no more than 10 seconds. Occasional gasps are NOT normal breathing.
  5. Not breathing normally? Start compressions. Heel of one hand on the centre of the chest, other hand on top, arms straight. Push hard and fast: 5–6 cm deep, at 100–120 per minute — about two pushes every second. Let the chest come fully back up between pushes.
  6. If trained: after every 30 compressions give 2 rescue breaths — head back, pinch the nose, seal your mouth over theirs, blow for about 1 second until the chest rises. Continue 30:2.
  7. If untrained or unwilling: give continuous hands-only compressions without stopping. That alone saves lives.
  8. Do not stop until help takes over, an AED tells you what to do, the person clearly wakes and breathes, or you are too exhausted. Swap with someone every 2 minutes if you can.

Good to know

You cannot make things worse for someone whose heart has stopped — pushing hard is right, even if a rib cracks. If they start breathing normally, put them in the recovery position (topic 7) and keep checking.

Adult or child over 1 year

  1. Ask "Are you choking?" If they can cough, speak or cry — encourage them to keep coughing and do nothing else yet.
  2. Cough becomes weak or silent, they cannot breathe or speak: give 5 back blows — lean them well forward and strike hard between the shoulder blades with the heel of your hand. Check the mouth after each blow.
  3. Still stuck: give 5 abdominal thrusts — stand behind them, put your fist just above the belly button, grasp it with your other hand, and pull sharply inwards and upwards.
  4. Alternate: 5 back blows, 5 abdominal thrusts. Have someone call 112 / 911 / 999.
  5. If they become unresponsive: lower them to the ground and start CPR (topic 1) — compressions can push the object out. Remove from the mouth only what you can clearly see and grasp.

Baby under 1 year — different

  1. Lay the baby face down along your forearm, head lower than the body, supporting the jaw.
  2. Give 5 back blows between the shoulder blades with the heel of your hand.
  3. Turn the baby face up along your other arm. Give 5 chest thrusts — two fingers on the centre of the chest just below the nipple line, sharp downward pushes.
  4. Never give abdominal thrusts to a baby.
  5. Alternate 5 back blows and 5 chest thrusts. Call 112 / 911 / 999. If the baby goes limp, start infant CPR.

Afterwards

Anyone who received abdominal or chest thrusts should be checked by a clinician, even if they seem fine — the thrusts can cause internal injury.
  1. Send someone to call 112 / 911 / 999.
  2. Press hard directly on the wound with a clean cloth, dressing or your hand (use gloves or a plastic bag over your hand if you can).
  3. Blood soaks through? Do not remove the soaked dressing — add more layers on top and keep pressing.
  4. Lie the person down. Raise the bleeding limb above heart level if nothing looks broken.
  5. Something stuck in the wound? Do not pull it out — pad and press around it instead.
  6. Watch for shock — pale, cold, sweaty, faint: keep them lying down, raise the legs if uninjured, cover them to keep warm, keep pressure on.

Do

  • Keep firm, continuous pressure — no peeking under the dressing
  • Talk to them, keep them still and warm
  • Note how much blood is lost, and tell the medics

Do not

  • Do not use a tourniquet unless you are trained AND it is a life-threatening limb bleed that pressure cannot stop
  • Do not remove blood-soaked dressings
  • Do not give food or drink
  1. Get the burn under cool running water and keep it there for 20 minutes. Starting any time within 3 hours of the burn still helps.
  2. While cooling, remove rings, watches, belts and loose clothing near the burn — but never fabric that is stuck to the skin.
  3. Keep the person warm with a blanket or dry cloth — cool the burn, not the person (small children chill fast).
  4. After cooling, cover the burn loosely: clingfilm laid lengthways (not wrapped tight), a clean plastic bag, or a clean non-fluffy cloth.
  5. Their usual painkiller (such as paracetamol) can help with pain.

Do

  • Cool with running water for the full 20 minutes
  • Remove jewellery early, before swelling
  • Cover loosely with clingfilm or a clean cloth

Do not

  • No ice or iced water
  • No toothpaste, butter, egg, oil or creams
  • Do not burst blisters
  • Do not pull off clothing stuck to the burn

Get medical care now if

The burn is on the face, hands, feet, genitals or across a joint; it is larger than the person's palm; it looks deep, white or charred; it was caused by electricity or chemicals; the person breathed smoke; or the burned person is a baby, child, pregnant or elderly.
  1. Move everyone away from the snake. Do not try to catch or kill it — a photo from a safe distance is enough for the hospital.
  2. Arrange transport or an ambulance immediately. The real treatment is antivenom at a hospital — major referral hospitals stock it. Call ahead so they can prepare.
  3. Keep the person calm and completely still — movement and panic pump venom around the body faster.
  4. Remove rings, watches, bangles and tight clothing near the bite before swelling starts.
  5. Immobilise the bitten limb with a splint or sling and keep it roughly level with the heart. Carry the person rather than letting them walk, if you can.
  6. Note the time of the bite and any symptoms (swelling, drooping eyelids, bleeding, vomiting) — tell the hospital.

Do

  • Keep the person still, calm and reassured
  • Get to a hospital fast, calling ahead
  • Take a photo of the snake only from a distance

Do not

  • Do not cut the wound or try to suck out venom
  • No tourniquets or tight bands
  • No ice, no herbs, no "black stone"
  • No alcohol; do not wait to see if symptoms appear
  1. Stay calm and note the time — you need to know how long the seizure lasts.
  2. Protect them from injury: move hard or sharp objects away and cushion the head with something soft (folded jacket, hands).
  3. Do not hold them down, and put nothing in the mouth — they cannot swallow their tongue; objects in the mouth break teeth and block the airway.
  4. Loosen anything tight around the neck; remove glasses.
  5. When the jerking stops: open the airway and roll them into the recovery position (topic 7). Stay with them and reassure — confusion and sleepiness afterwards are normal.

Call 112 / 911 / 999 if

The seizure lasts more than 5 minutes; a second seizure starts; it is their first-ever seizure; they are injured, pregnant or diabetic; it happened in water; breathing does not return to normal; or they do not wake up.

Breathing normally but not responding? Put them on their side so the tongue and any vomit cannot block the airway.

  1. Kneel beside them. Straighten their legs. Place the arm nearest you at a right angle to their body, palm facing up.
  2. Bring the far arm across the chest and hold the back of their hand against their near cheek.
  3. With your other hand, pull the far knee up so the foot is flat on the ground.
  4. Keeping their hand pressed to the cheek, pull the bent knee towards you to roll them onto their side, facing you.
  5. Tilt the head back gently so the airway stays open. Set the top leg so hip and knee are at right angles — it stops them rolling.
  6. Call 112 / 911 / 999. Check breathing every minute and keep them warm. If breathing stops or is not normal — roll them onto their back and start CPR (topic 1).
Head tilted back,airway open Hand supportsthe cheek Knee bent — stopsthem rolling over

Special cases

Heavily pregnant — roll onto the left side. Suspected neck or back injury — move them only if the airway is at risk (vomiting, gurgling), keeping head, neck and spine in line as you roll.
  1. Find out what was taken, how much and when. Keep the container, packet, tablets or plant.
  2. Call 112 / 911 / 999 (or a poison information line) with the container in your hand — they will ask what is written on it.
  3. Do not make them vomit, and give no food, drink or "antidotes" unless a health professional tells you to.
  4. Chemical on the lips or mouth? Rinse the mouth with water — spit, do not swallow. Poison on skin or clothes: remove the clothing and rinse the skin with running water. In the eye: rinse the open eye continuously with clean water.
  5. Drowsy or unconscious but breathing — recovery position (topic 7). Not breathing — CPR (topic 1); give hands-only compressions if there is poison around the mouth.
  6. Take the container with you to the hospital.

Common home dangers

Paraffin/kerosene, pesticides, bleach and detergents, medicines left in reach, and traditional brews. Never store chemicals in soda bottles — most child poisonings start there.

Heard a crack, limb looks bent, severe swelling, or they cannot put weight on it? Treat it as broken until an X-ray says otherwise.

Suspected fracture

  1. Keep the limb exactly as you found it. Do not straighten it, and never push a protruding bone back in.
  2. Support above and below the injury with your hands and padding — rolled kanga, towels, clothing.
  3. Arm: support it in a sling — a triangle of cloth or a scarf, wrist slightly higher than the elbow. Leg: pad between the legs and tie gently to the good leg only if you must move them.
  4. Open wound over the break: cover it and press around, not on, the bone.
  5. Nothing to eat or drink — they may need surgery. Call 112 / 911 / 999 for thigh, hip, pelvis, back or neck injuries, and do not move those at all.

Sprain — remember RICE

  1. R — Rest: stop using the joint.
  2. I — Ice: a cold pack or ice wrapped in cloth (never directly on skin), 15–20 minutes, repeat every 2–3 hours.
  3. C — Compression: a firm (not tight) elastic bandage while awake.
  4. E — Elevation: raise it on a pillow above heart level when sitting.

Get an X-ray if

They cannot bear weight after a day or two, the swelling is severe, the joint looks deformed, or pain is getting worse instead of better.
  1. Do not jump in — a panicking person can pull you under, and then there are two victims. Reach with a stick, pole or cloth, or throw something that floats (empty jerrican, rope, ball). Shout for help and call 112 / 911 / 999.
  2. A swimming rescue is for trained lifesavers or, at most, from a boat.
  3. Once out of the water: check response and check breathing — no more than 10 seconds.
  4. Not breathing? If trained, give 5 initial rescue breaths first, then CPR 30:2. If untrained, give hands-only CPR and follow the dispatcher's instructions.
  5. Do not press the stomach or try to "empty the water" — it wastes time and causes vomiting.
  6. Breathing? Recovery position (topic 7), remove wet clothes, cover and keep warm.

Every survivor needs a medical check

Even someone who seems fine after nearly drowning must be seen at a clinic or hospital — breathing problems can develop hours later.
  1. Do not touch them while they may still be connected to the power — the current will pass into you.
  2. Switch off at the mains or unplug. If you cannot, stand on dry insulating material (dry wood, rubber mat) and push the source away with a dry non-conductor — a dry wooden stick, plastic chair or broom handle. Never anything metal or wet.
  3. Fallen power line or anything high-voltage (pylons, transformers, railway lines): stay well back — at least 20 metres — keep others away and call 112 / 911 / 999 and Kenya Power (97771). Do not approach for any reason.
  4. Once the power is definitely off: check response and breathing. Not breathing — CPR (topic 1).
  5. Cool any burns under running water for 20 minutes. Look for two burn marks — where the current entered and where it left.

Always get checked

Anyone who has had a real electric shock should be assessed at a health facility even if they feel fine — electricity can upset the heart rhythm hours later.
  1. Sit them down and lean them forward — never back.
  2. Pinch the soft part of the nose, just below the bony bridge, firmly for 10 minutes without letting go. Breathe through the mouth.
  3. Spit out any blood in the mouth rather than swallowing it — swallowed blood causes vomiting.
  4. A cold compress on the bridge of the nose helps slow the bleeding.
  5. Still bleeding after 10 minutes? Pinch for 10 more. After it stops: no nose-blowing, picking or hot drinks for a few hours.

Do

  • Sit up and lean forward
  • Pinch the soft part continuously, 10 minutes
  • Time it — do not keep checking

Do not

  • Do not tilt the head back or lie down
  • Do not stuff cloth or tissue deep into the nostril
  • Do not blow the nose right after it stops

Get medical care if

Bleeding continues beyond 20 minutes of good pressure; it started after a head injury or crash; it is very heavy or frequent; or the person takes blood thinners.

In a known diabetic, suspect low sugar if they are suddenly shaky, sweaty, hungry, pale, confused, moody, slurring words or sleepy.

  1. Conscious and able to swallow? Give fast sugar now: glucose tablets, half a glass of soda or juice (not diet or sugar-free), 3 teaspoons of sugar or glucose stirred in water, or sweets.
  2. Recheck in 15 minutes (test if a glucometer is available). Still shaky or confused — repeat the fast sugar.
  3. When they improve, give a longer-lasting snack — bread, banana, milk or a proper meal — so the sugar does not crash again.
  4. Drowsy, unable to swallow safely, or unconscious? Give nothing by mouth. Roll them into the recovery position (topic 7) and call 112 / 911 / 999.
  5. No improvement after two rounds of sugar, a seizure, or they pass out — treat as an emergency.

Do

  • Fast-acting sugar first, then a snack
  • Stay with them until fully recovered
  • Help them work out what caused the drop

Do not

  • Never pour drinks into an unconscious person's mouth
  • Do not give insulin — insulin lowers sugar further
  • Do not leave them alone to "sleep it off"

Take a certified course. One weekend with Kenya Red Cross or St John Ambulance Kenya teaches your hands what this page can only tell your eyes — and certified first aiders are wanted in every school, church, chama and workplace.

General first-aid information following mainstream guidance (Red Cross / St John style). Not medical advice for a specific case — when in doubt, call 999 or 112. Nothing on this page is uploaded; it works offline once loaded.