Working capital is the cash tied up in the daily operations of the business: in receivables, in inventory, less what's owed to suppliers. The cash conversion cycle is how long that capital is tied up before becoming cash again. It's the most underappreciated number in operating businesses.
Working capital — the formula
Working capital = Current assets − Current liabilities. But for analysis, the more useful definition is Operating Working Capital = Accounts Receivable + Inventory − Accounts Payable. That strips out cash and short-term debt to focus on operations.
DSO, DIO, DPO — the three ratios that compose the cycle
Accounts Receivable InventoryDSO = ──────────────────────────── DIO = ────────────────────────Revenue / 365 COGS / 365Accounts PayableDPO = ─────────────────────────────COGS / 365
- DSO (Days Sales Outstanding) — average number of days between a sale being recorded and the cash actually being collected from the customer. AR is the receivables balance from the balance sheet; Revenue/365 is the daily revenue run-rate. Lower DSO is better — it means customers pay quickly. Industry norms: software 30-60 days, retail 5-15 days (mostly cash/card), B2B manufacturing 45-90 days, government contracting 90-180 days.
- DIO (Days Inventory Outstanding) — average number of days inventory sits in the warehouse before being sold. Inventory is the balance sheet number; COGS/365 is the daily inventory consumption rate. Lower DIO is generally better — capital is not tied up in stock. Industry norms: software near zero (no inventory), retail 30-90 days, manufacturing 60-120 days, distillers/agers years (whisky producers, wine).
- DPO (Days Payables Outstanding) — average number of days between receiving a supplier invoice and actually paying it. AP is the payables balance; COGS/365 is the daily purchases run-rate (an approximation; precise computation uses purchases, not COGS, but COGS is close enough). Higher DPO is generally better for the firm — it means using supplier credit as free financing. Industry norms: 30-45 days typical; large retailers extract 60-90+ days from suppliers as a bargaining-power advantage.
The cash conversion cycle — putting it together
CCC = DIO + DSO − DPOwhere:DIO = days inventory sits before being soldDSO = days from sale to cash collectionDPO = days from purchase to cash payment to suppliersReading: CCC is the number of days the firm's own cash is tied up inoperations. The firm pays suppliers cash on day DPO; the inventory itbought becomes a sale on day DIO; the customer pays cash on dayDIO + DSO. Net days the firm is funding operations from its ownresources = DIO + DSO − DPO.Worked example:DIO = 60, DSO = 45, DPO = 30CCC = 60 + 45 − 30 = 75 daysThe firm needs to fund 75 days of operations from its own cash. Ifrevenue is $1bn / year ($2.74m / day), that's roughly $205m ofworking capital tied up at any moment — a material call on financing.
Why each component matters
DSO is improved by tightening credit terms, factoring receivables, or moving customers to upfront payment — but aggressive moves can lose customers. DIO is improved by inventory optimisation (just-in-time, demand forecasting, SKU rationalisation) — but cutting inventory too far causes stockouts. DPO is improved by negotiating longer terms or stretching payments — but stretching too far damages supplier relationships and supply security. The CFO's working-capital playbook is balancing all three without breaking any of them. Negative CCC (cash collected before it's paid out) is the ultimate position — Amazon, Costco, and Apple at scale all run it; their suppliers effectively finance their growth.
Reading the cycle for different industries
- Software: near-zero or negative — billed in advance, low inventory, modest payables
- Retail (great operators): negative — sell inventory before paying suppliers
- Manufacturing: 60-120 days — long production cycles, slow-paying customers
- Construction: 90-180 days+ — projects span quarters, payment milestones lag
What working capital does to growth
Growing companies often consume cash even when profitable, because each new dollar of revenue requires roughly proportional new working capital. A company growing 50% with a 90-day CCC and 20% margins will burn cash; the same company at 10% growth might be cash-rich. Growth and cash flow can diverge for healthy reasons — but you should know which is happening.
Exercise
A company has Revenue $1B, COGS $600M, AR $150M, Inventory $80M, AP $60M. Compute DSO, DIO, DPO, and the cash conversion cycle.